Effective Date: August 1, 2025

Overview

To ensure consistency and a high-quality learning experience, cello lessons are billed monthly. This policy outlines how payments, cancellations, make-ups, and schedule adjustments are handled.

Payment Policy

Monthly Rate:

Lessons are billed at a flat monthly rate based on the number of weekly lessons agreed upon.

$320/month (based on a 4-week month).

Due Date:

Payments are due on the 1st of each month, prior to your first scheduled lesson.

Accepted Payment Methods:

Credit/Debit Card

Late Payments:

A $15 late fee applies after a 5-day grace period unless prior arrangements have been made.

Cancellations & Make-Up Policy

Student Cancellations:

A minimum of 12-hour notice is required to be eligible for a make-up lesson.

Eligible make-ups must be scheduled within 90 days of the original missed lesson.

Make-ups are based on availability and are not guaranteed.

No-shows or cancellations made within 12 hours of the lesson are forfeited.

Instructor Cancellations:

If I need to cancel a lesson, I will offer a make-up or apply a credit towards the following month.

Vacations & Account Freeze

Short Absences (1 week or less):

Monthly tuition secures your weekly lesson slot and remains the same, even if you’re away for a week. If you provide at least 12 hours’ notice, you may schedule a make-up within 90 days, subject to availability.

Extended Absences (2+ weeks):

With at least 2 weeks’ notice, your account may be temporarily frozen and billing paused for the duration of your time away. Please communicate your plans in advance so adjustments can be made.

Discontinuing Lessons

To stop lessons, please give at least 2 weeks’ notice via text or email.

No refunds will be issued for unused lessons if notice is given after the month has started.